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With any purchase there are conditions attached and at Rarity4u it is no different. These conditions are described in a number of policy statements that govern all transactions with Rarity4u, and they have been produced for your benefit as well as ours.

To keep things simple we have only highlighted the main parts of these policies in our Zibbet shop.

If you have any questions regarding our policies, please contact us by e-mail at mail@rarity4u.com

All our policies are published in full at our website www.rarity4u.com. We suggest you visit our website and read these policies to assure yourself that you are dealing with a professional and reliable company.

Shipping details

Rarity4u ship worldwide using reputable and efficient international companies similar but not limited to the following: Norwegian Postal System, DHL, UPS, FedEx.

All international orders are shipped using a signed for service as standard and tracking information will be given to the buyer. Please allow a minimum of 14 working days for transit, customs clearance and similar. During periods of high security, delays due to customs clearance are to be expected.

It is the responsibility of the buyer to provide a correct shipping address and Rarity4u are not responsible for items despatched to an incorrect address.

Import and Export Licence
Any required licence, or any import or export licence requirements or limitations are the responsibility of the buyer. Any delays related to the failure to obtain a licence or to import into a country remain the responsibility of the buyer and shall not constitute a basis for rescission or cancellation of a purchase.

Local Charges & Tax
Any local charges or taxes in the destination country are the responsibility of the buyer.

Declaration
We use the UN harmonised custom codes on the custom declaration form. All descriptions must accurately describe the contents of the parcel otherwise Rarity4u are liable to prosecution.

Refunds, returns & exchanges

Return Procedure
For all items purchased online from Rarity4u the following conditions apply:

We agree to cancel any sale and return all proceeds to the buyer, for a period of seven working days from the date the parcel is received by the buyer, when it is reasonably demonstrated that the physical condition of the item is not as described in the information given either in the e-store, through email or during the auction and provided the goods are received by Rarity4u in their original condition. Any alterations, resizing, engraving, damaged, broken, polished or similar to the item will invalidate the guarantee.

In order to receive the refund, the buyer must return the item to us in the same manner in which it was received to include but not limited to the following:

• Packaged in Rarity4u package or better
• Insured at the buyer's cost
• Sent by the same carrier at the buyer's cost
• Using the same export harmonized code that was originally used by Rarity4u.

Any customs or import duties and fees, whether assessed by any governmental authority or other person or entity, are not included in the total purchase price, and will therefore not be refunded.

These foregoing rights of rescission are only available to the original buyer and may not be assigned to, or relied upon, by any subsequent transferee of the property sold.

Damage & Loss
If a package is damaged upon arrival or lost, it is the buyer responsibility to contact the carrier to make a claim. Do not send the item back to Rarity4u, but take the goods along with the original packing to the local office of the carrier.

All damage and loss claims will be handled and reimbursed directly to the buyer by the carrier. Rarity4u will do all that we can to assist you with your claim but will not reimburse you for the cost of the loss or damage to the item.

Rarity4u can provide an item description complete with photographs to support any loss or damage claim.

Additional information

Authenticity & Condition
We aim to provide a professional service and each item has been selected, authenticated and carefully inspected for condition. A fair and professional judgement is made about each item being in poor, acceptable, good, very good, excellent, perfect or mint condition. If any restoration, wear or damage is present, it is accurately reported in the item description. We attempt to describe the item as accurately as possible and try to avoid misleading information by understating rather than overstating the item description. Further detailed photographs of the item in which you are interested can be made available on request. All purchases are fully guaranteed.

Poor Condition
This means a lot of visible wear, dents, chips and poor surface condition are in evidence.

The assumption being the item has been used extensively and has suffered from lack of care.

Acceptable Condition
This means small traces of wear and small dents are possible.

The assumption being, the item has been used daily

Good Condition
This means some blemishes visible when looking closely and some signs of wear commensurate with the age of the item.

The assumption being, the item has been used considerably.

Silver & Gold plated pieces may have worn spots on foot, stem or base and may have a dull patina. Scratches are common.

Stainless Steel may have scratches and wear marks typical of a piece that was used daily. The piece may be used as an average replacement piece.

Very Good Condition
This means almost no blemishes and little signs of wear. Some very light scratching may be in evidence and older pieces may have some spots.

The assumption being the item has hardly been used

Excellent Condition
This means no blemishes and works perfectly with no visible wear. And shows very few signs of being used.

The assumption being, the item is almost in the as new condition.

Perfect Condition
This means no blemishes, works perfectly and has no signs of wear.

The assumption being, the item has hardly been used.

Mint Condition
This means unused, not used only a small amount.

The assumption being, the item has not been used.

Invaluable Resource For Antiques

We want your buying experience at our shop to be pleasant, so we tend to understate rather than overstate an item description, to avoid disappointment when the item arrives.

An antique may have been a production item many years ago, but age, usage and patination makes each item unique. You will notice some of our items are matched pairs and we will not sell them separately.

Not all our items are listed, so if you do not find the item for which you search, contact us and we will check to see if we have it in our stock.

We enjoy finding nice things with character, age or pleasant design, and our expanding customer base indicates our efforts are appreciated, so journey through distance and time from the comfort of your own home, and bring back the treasures from another land and from another era.

We are always happy to answer any questions you may have about our store or any of the items we have listed. It is important that you satisfy yourself about us, the item you want and our policies, before you purchase the item.

All Rarity4u policies are described in full and can be seen at our website www.rarity4u.com